Patient Assessment and Liaison Mental Health Service (PALMS)
Are you worried about your mental health? Feeling
overwhelmed or low and need to talk to someone about seeking relevant support?
Who is this service for?
- Anyone aged 18-64 years who is experiencing mental health difficulties.
- Individuals aged 16-17 years who are not enrolled in school education.
- You are not currently seeing a mental health professional (e.g. psychologist, mental health nurse, or psychiatrist)
- You might be struggling with low mood, anxiety, self-esteem, distressing life events or other difficulties that you would like help with
Please speak
to the GP reception staff if you would like to access this service. You do not need to see your GP to make an appointment.
If you need to talk to someone prior to your appointment you can contact these services for additional support:
Samaritans
www.samaritans.org Telephone: 116 123 Opening hours: 24/7
Breathing Space
www.breathingspace.scot Telephone: 0800 83 85 87
Opening hours: Monday-Thursday between 6pm and 2am and Friday 6pm until Monday 6am
Sources of Support Service
Sources of Support is a 'Social Prescribing' service who work with people who are impacted by social and economic issues. Link Workers are attached to GP practices to help patients with non-medical issues which are causing concern.
Patients can now self refer to this service by completing the self referral form below.
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First Contact Physiotherapy
If you have muscle, back or joint problems the practice can now give you an appointment to see a Physiotherapist first instead of your GP. The Physiotherapist will assess your problem, give advice and refer on for further treatment if required.
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Community Care and Treatment Centres
Your GP may ask you to attend one of the Community Care and Treatment Centres to have certain procedures carried out, such as having blood taken, ear care or wound care. There are several centres set up throughout Dundee and patients can attend any of the treatment centres. If you are asked to attend one of the centres for a procedure then please telephone 496717 to make your own appointment.
Clinics
Please note that the practice no longer runs a Travel Clinic. Further information on travel vaccinations can be found at www.fitfortravel.nhs.uk NHS Tayside Vaccination Service can also be contacted at tay.travelvaccines@nhs.scot or telephone 01382 423108.
The practice promotes Healthy Living and backs this up with a range of clinics and services:
Antenatal clinic
By appointment with midwife
Asthma Clinic
Daily by appointment with practice nurse
Child Screening & Child Immunisation
Friday afternoon by appointment
Chronic Obstructive Pulmonary Disease
By appointment with COPD nurse
Also with practice nurse at various times
Contraceptive Services
Daily by appointment with doctor.
Coronary Heart Disease
Daily by appointment with nurse.
Diabetic Clinic
Daily by appointment with nurse
Post-natal clinic
Daily by appointment with doctor and nurse
Smoking Cessation Clinic
Community clinic, by appointment –telephone number available from reception
How to contact us
Ancrum Medical Centre
12-14 Ancrum Road
Dundee
DD2 2HZ
Telephone 01382 669316
Fax 01382 660787
Prescription Line (24hr answering machine) 01382 666622
Please note that our telephone prescription line is currently being phased out. We
would encourage patients to contact reception to register for our secure online ordering service, or order by email at tay.ancrum@nhs.scot
Prescription/Practice e mail -
tay.ancrum@nhs.scot
Surgery opening times
Monday-Friday 8am-6pm
For Appointments,Telephone Advice or Home Visits -
Telephone 01382 669316
Emergencies
These will be dealt with immediately at all times
Before 8am and after 6pm on weekdays or at weekends, phone main surgery number which will instruct you to telephone NHS 24 on 111.
Please only use this service for problems that cannot wait until the next working day
NHS 24 (Out of hours) telephone 111
In life threatening emergencies such as collapse,severe chest pains, unconsciousness and severe bleeding, telephone 999 for an ambulance
HEALTH INFORMATION AND NEWS LINKS
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