Due to the current pandemic the practice is now operating a phone triage service only.  We are triaging for emergencies only.  If you feel you need to speak with a doctor regarding a non-covid related problem, you will be offered a telephone appointment. 

Please do not attend the surgery.


If you have any coronavirus symptoms please self isolate according to the up to date advice on the NHS inform website at:      


If you don't have symptoms and are looking for general information on coronavirus, call NHS Inform’s free helpline: 0800 028 2816



If you have symptoms of COVID-19

If you’ve developed a new continuous cough and/or a fever/high temperature in the last 7 days, stay at home for 7 days from the start of your symptoms even if you think your symptoms are mild. Do not go to your GP, pharmacy or hospital.


You should phone 111 only if:

  • your symptoms worsen during home isolation, especially if you’re in a high or extremely high risk group
  • breathlessness develops or worsens, particularly if you’re in a high or extremely high risk group
  • your symptoms haven’t improved in 7 days
  • you develop symptoms AND have received a letter from the practice or the government because you are in the extremely high risk group

If you have a medical emergency, phone 999 and tell them you have COVID-19 symptoms.


Information for Health Care Workers with underlying health conditions is available on NHS Tayside Website here


Important information on sheilding and protecting the most vulnerable groups is available here.

Letter from CMO Scotland for extremely high risk group - 


CMO Letter to Patients - 26 March Final [...]
Adobe Acrobat document [458.6 KB]


Further advice for Ancrum vulnerable and very high risk patients


Ancrum Shielding information letter (1).[...]
Adobe Acrobat document [226.5 KB]

Covid-19 Community Assessment Hubs are now up and running in Tayside providing patients with a straightforward route to clinical advice and support for those with ongoing or worsening COVID-19 symptoms.The new Dundee COVID-19 Hub and Assessment Centre is at Kings Cross Hospital. Referral is through NHS24 by telephoning 111.  This is not a drop-in nor a testing centre. 


Q&A information on NHS Tayside website - click here


Useful links -


Do not ask your GP for a fit note if you are off work because of coronavirus. Instead you can get an isolation note to send to your employer as proof you need to stay at home.

To find out more, see coronavirus staying at home advice


Coronavirus isolation note available here 


Self Certification form (SC2) to print


SC2 Document.pdf
Adobe Acrobat document [53.0 KB]

How to contact us

Ancrum Medical Centre

12-14 Ancrum Road  



Telephone 01382 669316


Fax 01382 660787


Prescription Line (24hr answering machine) 01382 666622


Prescription e mail


Surgery opening times

Monday-Friday 8am-6pm


For Appointments,Telephone Advice  or Home Visits -  

 Telephone 01382 669316



These will be dealt with immediately at all times



Before 8am and after 6pm on weekdays or at weekends, phone main surgery number which will instruct you to telephone NHS 24 on 111.

Please only use this service for problems that cannot wait until the next working day



NHS 24 (Out of hours) telephone 111


In life threatening emergencies such as collapse,severe chest pains, unconsciousness and severe bleeding, telephone 999 for an ambulance







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