MONDAY 31st MAY 2021.




Due to the current pandemic, the practice is open but is operating a phone triage service.  If you need to speak with a doctor regarding a  problem, you will be offered a telephone appointment.  Please telephone on the day, between 8.00 - 10.00am for a morning appointment and between 1.00 - 3.00pm for an afternoon appointment.

Please do not attend the surgery unless arranged by a doctor.



If you have any coronavirus symptoms please self isolate according to the up to date advice on the NHS inform website here


If you don't have symptoms and are looking for general information on coronavirus, call NHS Inform’s free helpline: 0800 028 2816


Covid-19 Vaccine

The Covid-19 vaccine will be administered according to Government guidance. Patients will be notified when eligible to book an appointment for the vaccine.

If you would like to arrange an appointment for your vaccine please contact the central clinic on 01382 423108 or email

If you have received a blue invitation letter and would like to rearrange your appointment please contact the Scottish Covid-19 vaccination helpline on 0800 030 8013. 

Information and leaflets are available at Coronavirus (COVID-19) vaccine | NHS inform
Covid Certificate

Please do not contact your GP Practice to ask for a Covid vaccination passport or status certificate – we will not be able to provide any standard document. International certification standards have not yet been agreed. 

The Scottish Government is working to support the re-opening of international travel once it is safe to do so. They are working with the other UK Nations and with the World Health Organisation to agree on potential future COVID certification requirements for international travel.


If you have symptoms of COVID-19 :


If you have a medical emergency, dial 999 and tell the operator you have Coronavirus symptoms



If you’ve developed 

  • a new continuous or worsening cough and/or
  • a fever/high temperature (over 37.8C or 100F) and/or
  • a loss or change in your sense of smell or taste

You must stay at home for 10 days from the start of your symptoms even if you think your symptoms are mild. Your household needs to stay at home for 10 days also. Do not return to work until your symptoms have completely settled (this may take longer than 10 days).

Do not attend your GP, surgery, pharmacy or hospital although you can contact your GP by telephone for advice (see below).




If you have symptoms of Coronavirus please contact the NHS to arrange to be tested at 0800 028 2816 or

Everyone who tests positive for COVID-19 will be put in touch with the local contact tracing team so that other close contacts can be identified. These close contacts, as well as household contacts, will be asked to self-isolate for 10 days.

IIf you have symptoms of COVID-19  and


  • your symptoms worsen during home isolation, especially if you’re in a high or extremely high risk group or
  • breathlessness develops or worsens, particularly if you’re in a high or extremely high risk group or
  • your symptoms haven’t improved in 7 days or
  • you develop symptoms AND have received a letter from the practice or the government because you are in the extremely high risk group

For further advice, you should now contact your GP during usual opening hours (8am - 6pm) and phone 111 only out of hours (6pm - 8am)



The Dundee COVID-19 Hub and Assessment Centre is at Kings Cross Hospital. This is not a drop-in nor a testing centre. 


Information for Health Care Workers with underlying health conditions is available on NHS Tayside Website here


Important information on sheilding and protecting the most vulnerable groups is available here.




Further advice for Ancrum very high risk patients and for parents


Ancrum Shielding information letter (1).[...]
Adobe Acrobat document [226.5 KB]
Adobe Acrobat document [272.2 KB]

If you need assistance during the pandemic then there are many resources available -


For a directory of various services available, please visit the Dundee Community Health Team website : click here


For Tayside Cares : click here


For Support and Helplines contact Dundee City Council here


For Foodbanks and Food Provison in Dundee : click here



Other Useful links -

Guide to community services during the pandemic  : NHS24 video (with BSL) - click link here





Do not ask your GP for a fit note if you are off work because of coronavirus. Instead you can get an isolation note to send to your employer as proof you need to stay at home.

To find out more, see coronavirus staying at home advice


Coronavirus isolation note available here 


Self Certification form (SC2) to print


SC2 Document.pdf
Adobe Acrobat document [53.0 KB]

How to contact us

Ancrum Medical Centre

12-14 Ancrum Road  



Telephone 01382 669316


Fax 01382 660787


Prescription Line (24hr answering machine) 01382 666622


Prescription/Practice e mail  -


Surgery opening times

Monday-Friday 8am-6pm


For Appointments,Telephone Advice  or Home Visits -  

 Telephone 01382 669316



These will be dealt with immediately at all times



Before 8am and after 6pm on weekdays or at weekends, phone main surgery number which will instruct you to telephone NHS 24 on 111.

Please only use this service for problems that cannot wait until the next working day



NHS 24 (Out of hours) telephone 111


In life threatening emergencies such as collapse,severe chest pains, unconsciousness and severe bleeding, telephone 999 for an ambulance







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