Welcome to Ancrum Medical Centre
We are an established practice consisting of Dr Ronnie Ip, working together in the practice with Dr Vivien Wong, DrJennifer Kao, Dr Kate Macdonald and foundation doctors. In our practice team are the manager, Fiona Robertson, the practice nurse, Moira Bennett, administrative and health care staff and attached staff of pharmacist, district nurses, health visitors, midwife and respiratory nurse. A number of community clincs eg warfarin and listening service also run within the practice.
We are a teaching and training practice and are committed to providing the highest standards of care.
Also within Ancrum Medical Centre is the separate partnership of Drs Clarke, Sinclair and Gill.
On this website you will find all the important information about our practice and services offered. There are some practical tips and links to useful resources. We would welcome any feedback or suggestions for website content.
PRESCRIPTION ORDERING BY TELEPHONE
Please note that our telephone prescription line is now closed. You can order your prescription by registering for our secure online ordering service or by email at tay.ancrum@nhs.scot You can also hand in your repeat prescription form at reception. Please contact our reception team for further information.
.TRAVEL CLINIC
The practice no longer runs a Travel Clinic. Further information on travel vaccinations can be found at www.fitfortravel.nhs.uk
NHS Tayside Vaccination Service can also be contacted at tay.travelvaccines@nhs.scot or telephone 01382 423108.
RECORDING OF TELEPHONE CALLS
Please note that ALL telephone calls, inbound and outbound, are now recorded for training and monitoring purposes.
INTERPRETATION SERVICES
The practice has access to spoken language and deafblind interpretation and translation services. If you would like to access this service please let the receptionist know when you make your appointment. If unable to make an appointment by telephone then please email the practice at tay.ancrum@nhs.scot to request an appointment.
COMMUNITY CARE AND TREATMENT CENTRES
Your GP may ask you to attend one of the Community Care and Treatment Centres to have certain procedures carried out, such as having blood taken, ear care or wound care. There are several centres set up throughout Dundee and patients can attend any of the treatment centres. If you are asked to attend one of the centres for a procedure then please telephone 496717 to make your own appointment.
New Services
Patient Assessment and Liaison Mental Health Service (PALMS)
Are you worried about your mental health? Feeling overwhelmed or low and need to talk to someone about seeking relevant support?
Who is this service for?
- Anyone aged 18-64 years who is experiencing mental health difficulties.
- Individuals aged 16-17 years who are not enrolled in school education.
- You are not currently seeing a mental health professional (e.g. psychologist, mental health nurse, or psychiatrist)
- You might be struggling with low mood, anxiety, self-esteem, distressing life events or other difficulties that you would like help with
Please speak
to the GP reception staff if you would like to access this service. You do not need to see your GP to make an appointment.
If you need to talk to someone prior to your appointment you can contact these services for additional support:
Samaritans
www.samaritans.org Telephone: 116 123 Opening hours: 24/7
Breathing Space
www.breathingspace.scot Telephone: 0800 83 85 87
Opening hours: Monday-Thursday between 6pm and 2am and Friday 6pm until Monday 6am
Sources of Support Service
Sources of Support is a 'Social Prescribing' service who work with people who are impacted by social and economic issues. Link Workers are attached to GP practices to help patients with non-medical issues which are causing concern.
Patients can now self refer to this service by completing the self referral form below.
Sources of Support Information Sheet.pdf
Adobe Acrobat document [169.1 KB]
Microsoft Word document [88.5 KB]
First Contact Physiotherapy
If you have muscle, back or joint problems the practice can now give you an appointment to see a Physiotherapist first instead of your GP. The Physiotherapist will assess your problem, give advice and refer on for further treatment if required.
Adobe Acrobat document [767.6 KB]
Your pharmacist can provide a number of services including treatment for urinary tract infections, impetigo and allergies. Further information here on NHS Inform
**CANCER SCREENING IN SCOTLAND**
**PLEASE TAKE PART**
CLICK ON THE LOGO FOR MORE INFORMATION ABOUT ALL TYPES OF SCREENING
How to contact us
Ancrum Medical Centre
12-14 Ancrum Road
Dundee
DD2 2HZ
Telephone 01382 669316
Fax 01382 660787
Please note that our telephone prescription line is now closed. We encourage patients to contact reception to register for our secure online ordering service, or order by email at tay.ancrum@nhs.scot
Prescription/Practice e mail -
tay.ancrum@nhs.scot
Surgery opening times
Monday-Friday 8am-6pm
For Appointments,Telephone Advice or Home Visit Requests - Telephone 01382 669316
Before 8am and after 6pm on weekdays or at weekends, phone main surgery number which will instruct you to telephone NHS 24 on 111.
Please only use this service for problems that cannot wait until the next working day
NHS 24 (Out of hours) telephone 111
In life threatening emergencies such as collapse,severe chest pains, unconsciousness and severe bleeding, telephone 999 for an ambulance
Extended Hours
Extended hours appointmets are available from 7.30am on a Monday, Wednesday and Friday morning. A small number of pre-bookable appointments will be available each week. Please speak with our reception staff to book an appointment at this time.
HEALTH INFORMATION AND NEWS LINKS
For Health Information...
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