Due to the current pandemic, the practice is open but is operating a phone triage service.  If you need to speak with a doctor regarding a  problem, you will be offered a telephone appointment.  Please telephone on the day, between 8.00 - 11.00am for a morning appointment and between 1.00 - 4.00pm for an afternoon appointment.

Please do not attend the surgery unless arranged by a doctor.



If you have any coronavirus symptoms please self isolate according to the up to date advice on the NHS inform website here


If you don't have symptoms and are looking for general information on coronavirus, call NHS Inform’s free helpline: 0800 028 2816


If you have symptoms of COVID-19 :


If you have a medical emergency, dial 999 and tell the operator you have Coronavirus symptoms



If you’ve developed 

  • a new continuous or worsening cough and/or
  • a fever/high temperature (over 37.8C or 100F) and/or
  • a loss or change in your sense of smell or taste

You must stay at home for 10 days from the start of your symptoms even if you think your symptoms are mild. Your household needs to stay at home for 14 days. Do not return to work until your symptoms have completely settled (this may take longer than 10 days).

Do attend your GP, surgery, pharmacy or hospital although you can contact your GP by telephone for advice (see below).




If you have symptoms of Coronavirus please contact the NHS to arrange to be tested at 0800 028 2816 or

Everyone who tests positive for COVID-19 will be put in touch with the local contact tracing team so that other close contacts can be identified. These close contacts, as well as household contacts, will be asked to self-isolate for 14 days.

IIf you have symptoms of COVID-19  and


  • your symptoms worsen during home isolation, especially if you’re in a high or extremely high risk group or
  • breathlessness develops or worsens, particularly if you’re in a high or extremely high risk group or
  • your symptoms haven’t improved in 7 days or
  • you develop symptoms AND have received a letter from the practice or the government because you are in the extremely high risk group

For further advice, you should now contact your GP during usual opening hours (8am - 6pm) and phone 111 only out of hours (6pm - 8am)



The Dundee COVID-19 Hub and Assessment Centre is at Kings Cross Hospital. This is not a drop-in nor a testing centre. 


Information for Health Care Workers with underlying health conditions is available on NHS Tayside Website here


Important information on sheilding and protecting the most vulnerable groups is available here.




Further advice for Ancrum very high risk patients and for parents


Ancrum Shielding information letter (1).[...]
Adobe Acrobat document [226.5 KB]
Adobe Acrobat document [272.2 KB]

If you need assistance during the pandemic then there are many resources available -


For a directory of various services available, please visit the Dundee Community Health Team website : click here


For Tayside Cares : click here


For Support and Helplines contact Dundee City Council here


For Foodbanks and Food Provison in Dundee : click here



Other Useful links -


Do not ask your GP for a fit note if you are off work because of coronavirus. Instead you can get an isolation note to send to your employer as proof you need to stay at home.

To find out more, see coronavirus staying at home advice


Coronavirus isolation note available here 


Self Certification form (SC2) to print


SC2 Document.pdf
Adobe Acrobat document [53.0 KB]

How to contact us

Ancrum Medical Centre

12-14 Ancrum Road  



Telephone 01382 669316


Fax 01382 660787


Prescription Line (24hr answering machine) 01382 666622


Prescription e mail


Surgery opening times

Monday-Friday 8am-6pm


For Appointments,Telephone Advice  or Home Visits -  

 Telephone 01382 669316



These will be dealt with immediately at all times



Before 8am and after 6pm on weekdays or at weekends, phone main surgery number which will instruct you to telephone NHS 24 on 111.

Please only use this service for problems that cannot wait until the next working day



NHS 24 (Out of hours) telephone 111


In life threatening emergencies such as collapse,severe chest pains, unconsciousness and severe bleeding, telephone 999 for an ambulance







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