The Practice will be CLOSED for the Public Holidays on Monday 6th May and Monday 27th May.  If you require medical help on those dates then please telephone NHS24 on freephone 111.

Welcome to Ancrum Medical Centre

 

 

We are an established practice consisting of Dr Ronnie Ip, working together in the practice with Dr Vivien Wong, DrJennifer Kao, Dr Kate Macdonald and foundation doctors. In our practice team are the manager, Fiona Robertson, the practice nurse, Moira Bennett, administrative and health care staff and attached staff of pharmacist, district nurses, health visitors, midwife and respiratory nurse. A number of community clincs eg warfarin and listening service also run within the practice.

 

We are a teaching and training practice and are committed to providing the highest standards of care.

 

Also within Ancrum Medical Centre is the separate partnership of Drs Clarke, Sinclair and Gill.

 

On this website you will find all the important information about our practice and services offered. There are some practical tips and links to useful resources. We would welcome any feedback or suggestions for website content. 

 

CERVICAL CANCER AWARENESS WEEK

 

20th to 24th May 2024

 

Are you overdue or have never had a smear test?

 

We invite you to book an appointment for your Cervical Smear during our Cervical Smear Awareness Week in May. 

Cervical screening checks the health of your cervix and helps find any abnormal changes before they can turn into cancer.  It is not a test for cancer; it is a test to help prevent cancer.

 

If you are overdue, or have never had a smear test, we encourage you to telephone to book an appointment on 669316. 

 

The earlier cervical cancer is found, the easier it is to treat.

 

https://www.jostrust.org.uk/

 

https://www.nhsinform.scot/healthy-living/screening/cervical-screening-smear-test/

 

PRESCRIPTION ORDERING BY TELEPHONE

 

Please note that our telephone prescription line is now closed.   You can order your prescription by registering for our secure online ordering service or by email at tay.ancrum@nhs.scot   You can also hand in your repeat prescription form at reception.   Please contact our reception team for further information.

 

.TRAVEL CLINIC

 

The practice no longer runs a Travel Clinic.  Further information on travel vaccinations can be found at www.fitfortravel.nhs.uk 

NHS Tayside Vaccination Service can also be contacted at tay.travelvaccines@nhs.scot or telephone 01382 423108.

 

 

RECORDING OF TELEPHONE CALLS

 

Please note that ALL telephone calls, inbound and outbound, are now recorded for training and monitoring purposes.
 

 

INTERPRETATION SERVICES

 

The practice has access to spoken language and deafblind interpretation and translation services.  If you would like to access this service please let the receptionist know when you make your appointment.  If unable to make an appointment by telephone then please email the practice at tay.ancrum@nhs.scot to request an appointment.

 

 

COMMUNITY CARE AND TREATMENT CENTRES

 

Your GP may ask you to attend one of the Community Care and Treatment Centres to have certain procedures carried out, such as having blood taken, ear care or wound care.   There are several centres set up throughout Dundee and patients can attend any of the treatment centres.   If you are asked to attend one of the centres for a procedure then please telephone 496717 to make your own appointment.

 

New Services

 

Patient Assessment and Liaison Mental Health Service (PALMS)

 

Are you worried about your mental health?  Feeling overwhelmed or low and need to talk to someone about seeking relevant support?


Who is this service for?

  • Anyone aged 18-64 years who is experiencing mental health difficulties.
  • Individuals aged 16-17 years who are not enrolled in school education.
  • You are not currently seeing a mental health professional (e.g. psychologist, mental health nurse, or psychiatrist)
  • You might be struggling with low mood, anxiety, self-esteem, distressing life events or other difficulties that you would like help with

Please speak to the GP reception staff if you would like to access this service.  You do not need to see your GP to make an appointment.
If you need to talk to someone prior to your appointment you can contact these services for additional support:
Samaritans
www.samaritans.org  Telephone: 116 123  Opening hours: 24/7
Breathing Space
www.breathingspace.scot  Telephone: 0800 83 85 87 
Opening hours: Monday-Thursday between 6pm and 2am and Friday 6pm until Monday 6am

 

Sources of Support Service

 

Sources of Support is a 'Social Prescribing' service who work with people who are impacted by social and economic issues.  Link Workers are attached to GP practices to help patients with non-medical issues which are causing concern.

 

Patients can now self refer to this service by completing the self referral form below.

Sources of Support Information Sheet
Sources of Support Information Sheet.pdf
Adobe Acrobat document [169.1 KB]
Patient Self Referral Form.doc
Microsoft Word document [88.5 KB]

 

First Contact Physiotherapy

 

If you have muscle, back or joint problems the practice can now give you an appointment to see a Physiotherapist first instead of your GP.   The Physiotherapist will assess your problem, give advice and refer on for further treatment if required.

 

First Contact Physiotherapy.pdf
Adobe Acrobat document [767.6 KB]

PHARMACY FIRST

 

Your pharmacist can provide a number of services including treatment for urinary tract infections, impetigo and allergies. Further information here on NHS Inform

 

 

**CANCER SCREENING IN SCOTLAND**

**PLEASE TAKE PART**

 

CLICK ON THE LOGO FOR MORE INFORMATION ABOUT ALL TYPES OF SCREENING

 

HAVING A SMEAR TEST
A smear test could save your life-Easy R[...]
Adobe Acrobat document [5.5 MB]

 

INFORMATION FROM JO TRUST ABOUT CERVICAL SCREENING - CLICK  HERE

OR READ THIS LEAFLET -

How to contact us

Ancrum Medical Centre

12-14 Ancrum Road  
Dundee

DD2 2HZ

 

Telephone 01382 669316

 

Fax 01382 660787

 

Please note that our telephone prescription line is now closed.  We encourage patients to contact reception to register for our secure online ordering service, or order by email at tay.ancrum@nhs.scot

 

Prescription/Practice e mail  -

tay.ancrum@nhs.scot

 

Surgery opening times

Monday-Friday 8am-6pm

 

For Appointments,Telephone Advice  or Home Visit Requests -   Telephone 01382 669316

 

Before 8am and after 6pm on weekdays or at weekends, phone main surgery number which will instruct you to telephone NHS 24 on 111.

Please only use this service for problems that cannot wait until the next working day

NHS 24 (Out of hours) telephone 111

 

In life threatening emergencies such as collapse,severe chest pains, unconsciousness and severe bleeding, telephone 999 for an ambulance

 

Extended Hours

Extended hours appointmets are available from 7.30am on a Monday, Wednesday and Friday morning.  A small number of pre-bookable appointments will be available each week.  Please speak with our reception staff to book an appointment at this time.

HEALTH INFORMATION AND NEWS LINKS

 

For Health Information...

 

 

For latest health news..

 

www.bbc.co.uk/news/health

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