COVID 19 INFORMATION

CORONAVIRUS (COVID-19)

Due to the current pandemic, the practice is open but is operating a phone triage service.  If you need to speak with a doctor regarding a  problem, you will be offered a telephone appointment.  Please telephone on the day, between 8.00 - 11.00am for a morning appointment and between 1.00 - 4.00pm for an afternoon appointment.

Please do not attend the surgery unless arranged by a doctor.

 

 

If you have any coronavirus symptoms please self isolate according to the up to date advice on the NHS inform website here

 

If you don't have symptoms and are looking for general information on coronavirus, call NHS Inform’s free helpline: 0800 028 2816

 

If you have symptoms of COVID-19 :

 

If you have a medical emergency, dial 999 and tell the operator you have Coronavirus symptoms

 

 

If you’ve developed 

  • a new continuous or worsening cough and/or
  • a fever/high temperature (over 37.8C or 100F) and/or
  • a loss or change in your sense of smell or taste

You must stay at home for 10 days from the start of your symptoms even if you think your symptoms are mild. Your household needs to stay at home for 14 days. Do not return to work until your symptoms have completely settled (this may take longer than 10 days).

Do attend your GP, surgery, pharmacy or hospital although you can contact your GP by telephone for advice (see below).

 

TEST AND PROTECT 

 

If you have symptoms of Coronavirus please contact the NHS to arrange to be tested at 0800 028 2816 or www.nhsinform.scot

Everyone who tests positive for COVID-19 will be put in touch with the local contact tracing team so that other close contacts can be identified. These close contacts, as well as household contacts, will be asked to self-isolate for 14 days.

IIf you have symptoms of COVID-19  and

 

  • your symptoms worsen during home isolation, especially if you’re in a high or extremely high risk group or
  • breathlessness develops or worsens, particularly if you’re in a high or extremely high risk group or
  • your symptoms haven’t improved in 7 days or
  • you develop symptoms AND have received a letter from the practice or the government because you are in the extremely high risk group

For further advice, you should now contact your GP during usual opening hours (8am - 6pm) and phone 111 only out of hours (6pm - 8am)

.

 

The Dundee COVID-19 Hub and Assessment Centre is at Kings Cross Hospital. This is not a drop-in nor a testing centre. 

 

Information for Health Care Workers with underlying health conditions is available on NHS Tayside Website here

 

Important information on sheilding and protecting the most vulnerable groups is available here.

 

 

 

Further advice for Ancrum very high risk patients and for parents

 

ANCRUM SHIELDING INFORMATION
Ancrum Shielding information letter (1).[...]
Adobe Acrobat document [226.5 KB]
ADVICE FOR PARENTS DURING CORONAVIRUS
covid19_advice_for_parents_when_child_un[...]
Adobe Acrobat document [272.2 KB]

If you need assistance during the pandemic then there are many resources available -

 

For a directory of various services available, please visit the Dundee Community Health Team website : click here

 

For Tayside Cares : click here

 

For Support and Helplines contact Dundee City Council here

 

For Foodbanks and Food Provison in Dundee : click here

 

 

Other Useful links -

 

Do not ask your GP for a fit note if you are off work because of coronavirus. Instead you can get an isolation note to send to your employer as proof you need to stay at home.

To find out more, see coronavirus staying at home advice

 

Coronavirus isolation note available here 

 

Self Certification form (SC2) to print

 

SELF CERTIFICATION FORM
SC2 Document.pdf
Adobe Acrobat document [53.0 KB]

How to contact us

Ancrum Medical Centre

12-14 Ancrum Road  
Dundee

DD2 2HZ

 

Telephone 01382 669316

 

Fax 01382 660787

 

Prescription Line (24hr answering machine) 01382 666622

 

Prescription e mail   drgatancrum.tayside@nhs.net

 

Surgery opening times

Monday-Friday 8am-6pm

 

For Appointments,Telephone Advice  or Home Visits -  

 Telephone 01382 669316

 

Emergencies

These will be dealt with immediately at all times

 

 

Before 8am and after 6pm on weekdays or at weekends, phone main surgery number which will instruct you to telephone NHS 24 on 111.

Please only use this service for problems that cannot wait until the next working day

 

 

NHS 24 (Out of hours) telephone 111

 

In life threatening emergencies such as collapse,severe chest pains, unconsciousness and severe bleeding, telephone 999 for an ambulance

 

 

 

 

HEALTH INFORMATION AND NEWS LINKS

 

For Health Information...

 

 

For latest health news..

 

www.bbc.co.uk/news/health

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© Ancrum Medical Centre, Drs. Allen, Thomson and Ip