Welcome to Ancrum Medical Centre
We are an established GP practice committed to providing high-quality, patient-centered care.
Our practice is led by two experienced GP partners, Dr Ronnie Ip and Dr Kate Macdonald, who are supported by a dedicated team of clinician's including Dr Vivien Wong, Dr Jennifer Kao, and Dr Helen Blanchfield, along side our Practice Nurse Moira Bennet and our Health Care Assistants Jenna and Linda.
Together, we work collaboratively to ensure our patients receive safe, compassionate, and effective medical care.
As a teaching practice we are proud to support the training of future healthcare professionals, ensuring continual learning and improvement across our team.
In addition to routine GP services, we offer a wide range of additional support for our patients.
These include:
- Sources of Support
- PALMS
- Welfare Rights
helping patients access practical, emotional, and social support alongside their healthcare needs.
Our aim is to treat every patient with respect, understanding, and professionalism, supporting not only their physical wellbeing but their overall wellbeing.
.LETTER REQUESTS
Any letter request from the GP is not covered under the NHS. The GP may agree to provide a letter as a private service and there will be a charge for this. If the GP agrees to provide a letter then we require
2 weeks notice for the letter to be available.
RECORDING OF TELEPHONE CALLS
Please note that ALL telephone calls, inbound and outbound, are now recorded for training and monitoring purposes.
COMMUNITY CARE AND TREATMENT CENTRES
Your GP may ask you to attend one of the Community Care and Treatment Centres to have certain procedures carried out, such as having blood taken, ear care or wound care. There are several centres set up throughout Dundee and patients can attend any of the treatment centres. If you are asked to attend one of the centres for a procedure then please telephone 496717 to make your own appointment.
PSA BLOOD TEST
There has been a lot of information in the press about prostate cancer, and its diagnosis, over recent months. As a Practice, we are happy to support you in your decision about whether to have a PSA blood test. It is important that you understand all the implications first, however. If you are considering this then we would ask that you please read the UK Government information at: https://www.gov.uk/government/publications/prostate-specific-antigen-testing-description-in-brief/psa-testing-and-prostate-cancer-advice-for-men-without-symptoms-of-prostate-disease-aged-50-and-over before requesting your test. This information is all aimed at well men, aged 50 and over, who have no urinary symptoms, who are considering having a PSA test. If you do have urinary symptoms, then you should book a GP appointment to discuss further. If, after reading the Government information you still wish to have a PSA blood test then please book an appointment via our reception team.
New Services
Patient Assessment and Liaison Mental Health Service (PALMS)
Are you worried about your mental health? Feeling overwhelmed or low and need to talk to someone about seeking relevant support?
Who is this service for?
- Anyone aged 18-64 years who is experiencing mental health difficulties.
- Individuals aged 16-17 years who are not enrolled in school education.
- You are not currently seeing a mental health professional (e.g. psychologist, mental health nurse, or psychiatrist)
- You might be struggling with low mood, anxiety, self-esteem, distressing life events or other difficulties that you would like help with
Please speak
to the GP reception staff if you would like to access this service. You do not need to see your GP to make an appointment.
If you need to talk to someone prior to your appointment you can contact these services for additional support:
Samaritans
www.samaritans.org Telephone: 116 123 Opening hours: 24/7
Breathing Space
www.breathingspace.scot Telephone: 0800 83 85 87
Opening hours: Monday-Thursday between 6pm and 2am and Friday 6pm until Monday 6am
Sources of Support Service
Sources of Support is a 'Social Prescribing' service who work with people who are impacted by social and economic issues. Link Workers are attached to GP practices to help patients with non-medical issues which are causing concern.
Patients can now self refer to this service by completing the self referral form below.
Sources of Support Information Sheet
Sources of Support Information Sheet.pdf
Adobe Acrobat document [169.1 KB]
Sources of Support Information Sheet.pdf
Adobe Acrobat document [169.1 KB]
Patient Self Referral Form.doc
Microsoft Word document [88.5 KB]
Microsoft Word document [88.5 KB]
First Contact Physiotherapy
If you have muscle, back or joint problems the practice can now give you an appointment to see a Physiotherapist first instead of your GP. The Physiotherapist will assess your problem, give advice and refer on for further treatment if required.
First Contact Physiotherapy.pdf
Adobe Acrobat document [767.6 KB]
Adobe Acrobat document [767.6 KB]
Your pharmacist can provide a number of services including treatment for urinary tract infections, impetigo and allergies. Further information here on NHS Inform
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