The practice is open and is operating a phone triage service for some of our appointments.  If you need to speak with a doctor regarding a  problem, you may be offered a telephone appointment.  Pre-bookable appointments are available to book in advance.  There are a limited number of appointments available on the day.  Please telephone at 8.00am if you require an appointment on the day.



If you have any coronavirus symptoms please self isolate according to the up to date advice on the NHS inform website here


If you don't have symptoms and are looking for general information on coronavirus, call NHS Inform’s free helpline: 0800 028 2816


Covid / Flu Vaccinations

Flu and Covid vaccines will NOT be carried out in the practice this year.  All eligible patients will receive a letter informing them of the arrangements to receive their vaccinations.


Further information is available on the NHS Tayside website at  

For any other queries which are not answered by the information on the website please call the national helpline on 0800 030 8013 in the first instance. If they are unable to help you can contact or call 01382 423108.


Covid-19 Vaccine Videos



If you have an enquiry about your vaccine please contact the central clinic on 01382 423108 or email 

Information and leaflets are available at Coronavirus (COVID-19) vaccine | NHS inform
Covid Vaccination Certificate

To request a printed copy of your Coronavirus vaccination status please go to:

 Please do not contact your GP Practice to ask for a Covid vaccination status certificate – we will not be able to provide any standard document. 


If you have symptoms of COVID-19 :


If you have a medical emergency, dial 999 and tell the operator you have Coronavirus symptoms



If you’ve developed 

  • a new continuous or worsening cough and/or
  • a fever/high temperature (over 37.8C or 100F) and/or
  • a loss or change in your sense of smell or taste

You must stay at home for 10 days from the start of your symptoms even if you think your symptoms are mild. Your household needs to stay at home for 10 days also. Do not return to work until your symptoms have completely settled (this may take longer than 10 days).

Do not attend your GP, surgery, pharmacy or hospital although you can contact your GP by telephone for advice (see below).



IIf you have symptoms of COVID-19  and


  • your symptoms worsen during home isolation, especially if you’re in a high or extremely high risk group or
  • breathlessness develops or worsens, particularly if you’re in a high or extremely high risk group or
  • your symptoms haven’t improved in 7 days or
  • you develop symptoms AND have received a letter from the practice or the government because you are in the extremely high risk group

For further advice, you should now contact your GP during usual opening hours (8am - 6pm) and phone 111 only out of hours (6pm - 8am)




Further advice for Ancrum very high risk patients and for parents


Ancrum Shielding information letter (1).[...]
Adobe Acrobat document [226.5 KB]
Adobe Acrobat document [272.2 KB]

If you need assistance during the pandemic then there are many resources available -


For a directory of various services available, please visit the Dundee Community Health Team website : click here


For Tayside Cares : click here


For Support and Helplines contact Dundee City Council here


For Foodbanks and Food Provison in Dundee : click here



Other Useful links -

Guide to community services during the pandemic  : NHS24 video (with BSL) - click link here





Do not ask your GP for a fit note if you are off work because of coronavirus. Instead you can get an isolation note to send to your employer as proof you need to stay at home.

To find out more, see coronavirus staying at home advice


Coronavirus isolation note available here 


Self Certification form (SC2) to print


SC2 Document.pdf
Adobe Acrobat document [53.0 KB]

How to contact us

Ancrum Medical Centre

12-14 Ancrum Road  



Telephone 01382 669316


Fax 01382 660787


Please note that our telephone prescription line is now closed.  We encourage patients to contact reception to register for our secure online ordering service, or order by email at


Prescription/Practice e mail  -


Surgery opening times

Monday-Friday 8am-6pm


For Appointments,Telephone Advice  or Home Visit Requests -   Telephone 01382 669316


Before 8am and after 6pm on weekdays or at weekends, phone main surgery number which will instruct you to telephone NHS 24 on 111.

Please only use this service for problems that cannot wait until the next working day

NHS 24 (Out of hours) telephone 111


In life threatening emergencies such as collapse,severe chest pains, unconsciousness and severe bleeding, telephone 999 for an ambulance


Extended Hours

Extended hours appointmets are available from 7.30am on a Monday, Wednesday and Friday morning.  A small number of pre-bookable appointments will be available each week.  Please speak with our reception staff to book an appointment at this time.



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