Ancrum Medical Centre produces a bi-annual newsletter full of latest news from Ancrum. It is our intention to keep patients up to date of events at Ancrum Medical Centre.
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Ancrum Medical Centre has compiled a list of useful medicines and dressings with descriptions of their uses. If you think we are missing information on a specific medicine, or condition, please let us know.
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Here you will find information on waiting times for patients referred by GPs to consultant outpatient clinics.

You can use this information in discussion with your GP to help you decide where you would like to be referred for assessment.
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This is an external link to the Show NHS website.

Tayside Doctors is a central resource designed to help patients in the Dundee and Tayside region.
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Click here to download our latest newsletter.

Practice Manager
Our new practice manager, Mrs Fiona Neill commenced on 17 October 2005. Mrs Frances Young retired as Practice Manager from our practice on 31 December 2005 although remains as Practice Manager for Dr’s Gray, Allen and Thomson.

Nurses
We have 2 practice nurses. Syd Brand and Norah Grubb are available for appointments Monday to Friday.

Receptionists
We have 5 receptionists employed within the practice, who are all happy to assist our patients with any queries. Colette McLean (Senior Receptionist), Kathleen Bruce, Maureen Murphy, Linda Rice and Kelly Innes.

Telephones
We installed a new telephone system on 21 December 2005. Our new telephone numbers are: appointments, results or queries requiring the doctors attention 01382 669500 and for repeat prescriptions 01382 631070.

Website
We are at present working with a local computer company who will be providing our practice with a website which will allow patients to access information regarding the practice on-line and also order their repeat prescriptions on-line.

Patient Satisfaction Survey
We would like to thank all our patients who completed our recent patient satisfaction survey. Patient’s suggestions on improvement of the service we provide are very welcome.

Patient Working Group
Following the results of our Patient Satisfaction survey we have formed a Patient Working Group. Any patient wishing to be involved in this group should contact the Practice Manager, Mrs Fiona Neill.

Patient Issues Raised In Survey
1. Doctors running behind schedule. We would ask for patients understanding our doctors do their utmost to see patients on time, however this can be very difficult on occasions. Receptionists will advise patients whenever possible if the doctor is running very late. We would however assure you that this is only for your convenience; doctors are more than happy to see all their patients booked in for the day. We do however understand that if the doctor’s surgery is running very late patients may find this inconvenient on that particular day and may decide to re-schedule their appointment.

2. Receptionists - We assure patients that the receptionist will assist with any problems or queries patients have in a polite and courteous manner.
Our receptionists are there to help you.

Chemist Collection Service
The following chemists provide a prescription collection service for our patients:
All Alliance Chemists (formerly known as Moss Chemists), Apple Pharmacy (Alpin Road & Asda), Boots (Broughty Ferry, Lochee & Reform Street), Colin Lowe (Perth Road), Davidsons (Clepington Road & Pamurefield), Jones (Blackness Road),
Rowland (Ballindean Road), St Marys Pharmacy (St Giles Place), Superdrug (Overgate and Wellgate Centres).

Ancrum Medical Centre
12/14 Ancrum Road
Dundee

Tel: 01382 669500
Fax: 01382 669522

Prescriptions: 01382 631070